DAY 1: Thursday November 13, 2014 – Welcome




10:00 – 10:30 Registration of assistants

10:30 – 11:00 Opening by:

Mr. Joaquín García Martínez, Minister of Economic and Competitiveness of the Government of the Balearic Islands.
Mr. Álvaro Gijón, Deputy Major of the City of Palma de Mallorca
Mr. Jaume Monserrat, Chairman of EUREKATOURISM+
Mr. José Alberto Terrasa, Vice-president of innovation for turistec
Ms. Elena Villa, CEO Turistec and Secretariat EUREKATOURISM+


11:00 – 12:00 The Future of Tourism:
The pillars of the new travel & tourism industries, and major trends, 20 minutes each by:

Mr Alessandro Inversini, Lecturer Marketing and Media Communications – Bournemouth University / Board of Directors IFITT (International Federation of IT in Travel and Tourism)
Mr Greg Garrison, Chief Technology Officer – TUI Travel Accommodation & Destinations
Mr Juan Jesús García, Senior Advisor, Industry Affairs at Amadeus IT Group


12:00 – 12:30 Coffee Break


12:30 – 13:00 The EUREKA and EUROSTARS Programmes
Two of the main programmes for the funding of innovation and SMEs.

By Mr Javier Echávarri, ICT Technical Officer at Directorate of Promotion and Cooperation, CDTI


13:00 – 13:30 The Impact of Innovation in the Tourism Industries
Smart Destinations: The pillars to its intelligence

By Mr Javier Blanco, President of “Tourism & Innovation” / UNWTO/OMT Advisor


13:30 – 13:45 Tourism knowledge transfer at the UIB
Tourism Intelligent in action
By Dr. Marco Antonio Robledo, UIB


13:45 – 15:15 Lunch
Please provide any special needs to our mailbox




15:15 – 15:30 Workshop opening

By Mr. Enrique Lancis, Director of business Development and New Technologies of SEGITTUR


15:30 – 19:00 Workshop meetings

These workshops are opened to your participation. Coordinators will set main areas of discussion in order to provide as many project opportunities as possible.


Keynote: EUREKATourism Strategy
New objectives, projects and other EUREKATourism key issues.
˪ Ms Elena Villa, Secretariat of EUREKATOURISM+


Each coordinator will present a briefing per area of the corresponding topic of the Action Plan of the Umbrella, thus opening the discussion on trends, funding opportunities, current projects/case studies, and project or business proposals. Attendants are expected to contribute in their field of interest in order to build an opportunities matrix to be shared during “Conclusions” (day 2).


WS1 Information and Communication Technologies (ICTs) & W4 Business Processes
The trending topics in ICT and their impact in the travel & tourism industries, from cybersecurity to P2P apps.
Innovation and improvement of business processes as the main objective of competitiveness strategies of new tourism.
Coordinated by BRUNO SILVA: Administrator of WATERPOLIS (PORTUGAL)


WS2 Sustainability & WS3 Quality of Life:

Key issues for an accessible, responsible and sustainable new tourism through innovation.

Tourism as a source of QoL. New travel for new ways of life: senior, medical, wellness, social.

Coordinated by KRASIMIRA BAKARDZHIEVA: Manager Director of ASPECT- Management and Intercultural Relations (BULGARY)
And by FERNANDO MOLINA: Manager Director of Master Tour Alliance – Tourism Network (SPAIN)


20:00 Palma touristic visit of the old city


21:00 Dinner at Caballito de Mar


DAY 2: Friday November 14, 2014




09:30 – 09:45 Opening


09:45 – 11:45 Bilateral Meetings
Two meeting rooms will be available for you to arrange as many meetings with other attendants as you wish. Please contact any of our hosts to make your reservation(s).


12:00 – 13:00 Results and Conclusions of the Workshops by the Coordinators


13:00 Event Closing

Mr. José Ramón Bauzá, Honourable President of the Government of the Balearic Islands.


Networking lunch